This Privacy Policy explains how cgk33 collects, uses, stores, shares, and protects the personal data of Members and visitors across our platform. Your privacy is a responsibility we take seriously.
cgk33 ("we", "us", "our") operates the online betting and casino platform accessible at cgk33.asia. We are committed to protecting the privacy and personal data of every individual who visits, registers with, or transacts through our platform — including players based in Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, and across the Indonesian archipelago.
This Privacy Policy is a binding legal document that governs how cgk33 handles personal data in connection with the provision of our services. It should be read in conjunction with our Terms & Conditions, which constitute the primary membership agreement between you and cgk33.
We review and update this Privacy Policy periodically to reflect changes in our data practices, applicable law, and regulatory guidance. The "Effective Date" shown at the top of this page indicates when the current version came into force. We encourage you to review this policy each time you visit cgk33.asia to stay informed about how we protect your information.
The following terms carry specific meanings throughout this Privacy Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living natural person, directly or in combination with other data. |
| "Processing" | Any operation performed on personal data, including collection , storage, retrieval, use, disclosure, erasure, or destruction. |
| "Controller" | cgk33, as the entity that determines the purposes and means of processing your personal data. |
| "Member" | Any individual who has completed registration and holds an active cgk33 account. |
| "Visitor" | Any individual who accesses cgk33.asia without completing a registration, including prospective Members. |
| "Third-Party Processor" | An external company or individual engaged by cgk33 to process personal data on our behalf, under a binding data-processing agreement. |
| "Services" | All products and features offered by cgk33, including sports betting, live casino, slots, and any specialty games available on the platform. |
cgk33 collects only the personal data that is necessary to provide, maintain, and improve our Services, and to comply with applicable legal and regulatory obligations. The categories of data we collect include:
3.1 Identity & Registration Data. When you create a cgk33 account, we collect your full legal name, date of birth, gender, nationality, and a copy of government-issued identification (KTP, passport, or driver's licence) for Know Your Customer (KYC) verification purposes.
3.2 Contact Data. We collect your email address, mobile phone number, and residential address. This information is used to communicate account notices, verify your identity, and process withdrawal requests.
3.3 Financial Data. We collect the details of the payment methods you register with your cgk33 account, including local Indonesian bank account numbers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI) and e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja). We do not store full card numbers or CVV codes; sensitive payment credentials are handled directly by our payment processing partners under their respective security frameworks.
3.4 Transaction Data. We maintain a complete record of all deposit and withdrawal transactions, bet placements, game results, bonus credits and deductions, and wallet balance movements associated with your account. Transaction records are denominated in Indonesian Rupiah (IDR).
3.5 Technical & Device Data. We automatically collect certain technical data when you access cgk33.asia, including your IP address, browser type and version, operating system, device identifiers, screen resolution, and referring URLs. This data is used for platform security, fraud detection, and service optimisation.
3.6 Behavioural & Usage Data. We collect data about how you interact with the cgk33 platform — including pages visited, games played, session duration, betting patterns, and feature usage. This data helps us personalise your experience and identify responsible gaming signals where appropriate.
3.7 Communications Data. If you contact cgk33 via live chat, email, or WhatsApp, we retain records of those communications for quality assurance, dispute resolution, and regulatory compliance purposes.
cgk33 collects personal data through the following channels:
cgk33 processes your personal data for the following specific, legitimate purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and identity verification | Identity, Contact, KYC documents |
| Processing deposits and withdrawals | Financial, Transaction, Identity |
| Delivering and personalising the gaming experience | Behavioural, Technical, Transaction |
| Fraud detection and prevention | Technical, Financial, Behavioural, Identity |
| Anti-money-laundering (AML) compliance | Identity, Financial, Transaction |
| Responsible gaming monitoring | Behavioural, Transaction |
| Customer support and dispute resolution | Communications, Identity, Transaction |
| Platform security and technical maintenance | Technical, Device |
| Promotional communications (where consented) | Contact, Behavioural |
| Legal and regulatory reporting obligations | Identity, Financial, Transaction |
cgk33 will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your explicit consent or as otherwise required by law.
cgk33 processes personal data under one or more of the following lawful grounds:
cgk33 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your data only in the following limited circumstances:
cgk33 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.
cgk33 implements a multi-layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our technical and organisational security measures include:
Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed as completely secure. You are responsible for maintaining the confidentiality of your cgk33 login credentials and for ensuring that your device and network connection are adequately protected. If you suspect any unauthorised access to your account, contact cgk33 support immediately via live chat or email at [email protected].
Subject to applicable law and any overriding legal obligations (such as our AML record-keeping duties), you have the following rights in relation to your personal data held by cgk33:
To exercise any of the above rights, please contact our Data Protection team at [email protected] with the subject line "Data Rights Request". We may ask you to verify your identity before processing your request. We will respond within 30 calendar days; in complex cases we may extend this period by a further 30 days, with prior notice to you.
cgk33.asia uses cookies and similar technologies to enable core platform functionality, improve performance, and — where you have consented — to deliver personalised content. The following cookie categories are used on our platform:
| Category | Required? | Purpose |
|---|---|---|
| Strictly Necessary | Always active | Session management, authentication tokens, security controls, load balancing. Cannot be disabled. |
| Functional | Optional | Remembering your language and display preferences, wallet currency setting, and last-visited game category. |
| Performance & Analytics | Optional | Aggregated, anonymised data on page load times, error rates, and feature usage to help us improve the platform. |
| Marketing & Targeting | Consent-based | Tracking visits from affiliate referral links and measuring conversion rates for cgk33 promotional campaigns. |
Most browsers allow you to control cookies through their settings. Disabling strictly necessary cookies will prevent the cgk33 platform from functioning correctly. For functional and performance cookies, you may manage your preferences through the cgk33 account settings panel. For marketing cookies, consent is collected separately and can be withdrawn at any time.
cgk33 strictly enforces a minimum age requirement of 21 years for all Members. Our Services are not directed at individuals under the age of 21. cgk33 does not knowingly collect, process, or retain personal data relating to minors. If you have reason to believe that a person under 21 has registered a cgk33 account or submitted personal data to us, please notify us immediately at [email protected]. Upon confirmation, we will delete the relevant data without undue delay and close any associated account in accordance with our Terms & Conditions.
cgk33 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered Members via their registered email address or via a prominent in-platform notification at least 7 days before the revised policy takes effect.
The updated Privacy Policy will be published at cgk33.asia/privacy-policy with a revised "Effective Date". Your continued use of the cgk33 platform after the revised policy comes into effect constitutes your acceptance of the updated terms. If you do not accept the revised Privacy Policy, you must cease using the cgk33 platform and contact support to close your account and request withdrawal of any remaining balance.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data cgk33 holds about you, please contact us through any of the following channels:
Our Data Protection team aims to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 30 calendar days of receiving a verified request.
Privacy protection at cgk33 is built into every layer of the platform — from registration to withdrawal and everything in between.
Every byte of data exchanged between your device and cgk33.asia is protected by industry-standard 256-bit SSL/TLS encryption. Your login credentials, financial details, and personal information travel securely at all times.
All stored personal data — including KYC documents and transaction records — is encrypted at rest using AES-256. Even in the unlikely event of a server breach, your data remains unreadable to unauthorised parties.
Access to Member personal data within cgk33's systems is governed by role-based permissions. Only staff members whose job function genuinely requires access to specific data categories are granted that access — and all access is logged.
cgk33 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Your information is shared only with the operational partners strictly necessary to deliver and secure the cgk33 service.
Promotional communications are only sent where you have explicitly opted in. You can manage your notification preferences — including email, SMS, and push notifications — at any time through your cgk33 account settings panel.
cgk33 honours your rights to access, correct, delete, and port your personal data. Submit a verified request to our Data Protection team and we will respond within 30 calendar days — no bureaucratic runaround, no unnecessary delays.